The Change History tab, accessed from the top of the Organization Management page provides a detailed audit trail of changes made to departments and your organizational structure. It enables administrators to track structural updates, monitor data quality, and review the status of organization‑related actions. This supports transparency, data quality, and governance.
Changes made in the last 6 months by all administrators with permission to manage this section are shown.
Page Overview
The page consists of:
- Filters for narrowing change records
- A chronological table of organizational changes, sorted by descending order
- Pagination controls for navigating large histories
Filters and Search Controls
- Date Filter: Filters changes by date or date range.
- Status Filter: Filters change request by their current state, such as Completed, Under review or Failed.
- Department Filter: Allows filtering changes related to a specific department name.
- Reset Filters: Clears all applied filters and returns to the full change history list.
Change History Table
Each row in the table represents one organization‑related change event.
- Date and Time: Shows when the change request was submitted.
- Department Name: The name of the affected department
- Action: Indicates the type of change performed, such as Department Created, updated or moved.
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Details: Provides additional information about the action for example :
- New parent department, for moved departments
- Old and new names, for renamed departments
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Type: Indicates the source of each change.
- Manual Entry - represents updates made in the interface.
- File Upload - represents updates made through a file upload.
- Modified By: Displays the user or system account that performed the action.
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Status: Indicates the status of the change:
- Completed – The request finished processing
- Under review – Awaiting review or approval
- Failed – Invalid data – The change could not be applied
- Updated date: Shows when the change request was updated, for example if the status was updated after review.
After the request processing is completed, you’ll be able to see whether the request successfully completed or if it was rejected or encountered an issue. Successful changes take up to 1 day to reflect in the system. If a request is under review, it might take a few additional days to finish processing.
If the request was rejected, you can still submit a request through our support system.
Pagination and Navigation
At the bottom of the table:
- Rows per page selector – Controls how many change records are displayed
- Page navigation controls – Move between pages
- Page indicator – Shows the current page number and total number of pages